LYRA MUSIC & ARTS
School of Music and Arts
PUBLIC OFFER
for the Provision of Educational and Creative Services

1. General Provisions
1.1. This document constitutes a Public Offer by Bevario Holding LTD (HE 450469), located at: Okeanidos 36, Agios Athanasios, 4103, Limassol, Cyprus (hereinafter referred to as the "Contractor").

1.2. This Offer regulates the terms and conditions for the provision of services by the "Lyra" School of Music and Arts (hereinafter referred to as the "School").

1.3. Acceptance of this Offer is deemed to occur upon the Customer performing any of the following actions: paying for services, booking a class, or submitting an application via the website, messenger, or through a School administrator.

1.4. From the moment of acceptance of the Offer, a service contract is considered concluded between the Customer and the Contractor.

1.5. The Customer is an adult student or a parent/legal guardian of a minor student. The "Student" is the individual actually attending the classes.

1.6. This Offer takes priority over any prior agreements between the parties regarding the provision of similar services, unless expressly agreed otherwise in writing.

1.7. The current version of the Offer, School rules, and pricing information are posted on the Contractor's website and/or made available on the School premises.

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2. Subject of the Offer and Key Terms
2.1. The Contractor provides services in the field of musical and creative development, including classes in music, vocals, theater, painting, stage movement, and other creative disciplines.

2.2. Classes are conducted in group or individual formats, on a one-time or regular basis, in accordance with the schedule and current price list.

2.3. Service locations: Marias Sygklitikis 8, Limassol 3091; Hellados Ave 64, Paphos 8020—or any other location specified by the Contractor.

2.4. "Membership" (Subscription) refers to the Customer's right to receive a specific number of classes within a set period under the terms of this Offer and the price list.

2.5. "Trial Lesson" refers to a one-time class (paid or free) conducted to introduce the format, the teacher, and the School rules.

2.6. Communication channels: LYRA Limassol +35797767337, LYRA Paphos +35797777349, lyracyprus@gmail.com, Instagram: @lyra_music_limassol, @lyra_music_paphos.

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3. Membership Terms
3.1. A Membership grants the right to attend classes in the chosen discipline within a specific group or in an agreed individual format.

3.2. Memberships can only be purchased if free spots are available.

3.3. A spot in a group is reserved for the Student for the duration of the paid Membership period.

3.4. The number of spots in groups is limited.

3.5. The validity period of a Membership is 28 or 31 calendar days, unless otherwise explicitly stated by the Contractor.

3.6. For individual lessons, a permanent time slot is reserved for the Student, provided that the current and subsequent Memberships are paid for on time.

3.7. Single lessons, gift certificates, intensive courses, masterclasses, and seasonal offers may be subject to additional terms published on the website or communicated prior to payment.

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4. Payment and Commencement of Services
4.1. Services must be paid for in advance and in full before classes begin, unless otherwise explicitly agreed by the parties.

4.2. The current cost of services is available on the website: https://www.lyra.cy/prices

4.3. Available payment methods: bank transfer, online banking, payment services, payment terminal, or cash on the School premises.

4.4. The Contractor reserves the right to change the cost of services. New prices apply only to future payments and do not affect a currently active, already paid Membership.

4.5. A Membership is activated on the date of the first attended class or another agreed start date.

4.6. If the Student does not attend classes on the agreed date without a proper rescheduling or cancellation request, the Membership is considered activated on that date.

4.7. To retain a spot in a group or an individual schedule, the Customer must renew the Membership on time. In the absence of renewal, the School reserves the right to reassign the spot to another student.

4.8. Information regarding discounts, family offers, promotions, and other loyalty programs is published on the website and/or communicated by the Contractor separately.

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5. Schedule, Lesson Cancellation, and Process Organization
5.1. The Contractor reserves the right to change the schedule, combine groups, assign a substitute teacher, and establish vacation periods, provided the Customer is notified in advance.

5.2. If the Contractor cancels a lesson less than 12 hours prior during School working hours, the next lesson will be provided free of charge, or another equivalent compensation will be provided at the Contractor's discretion.

5.3. The Contractor is entitled to engage third parties to provide the services, while remaining liable to the Customer.

5.4. To organize the process, the Contractor has the right to request registration and contact information from the Customer necessary for enrollment and service delivery.

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6. Rights and Obligations of the Parties
The Contractor undertakes to:

• Ensure the appropriate quality of services;

• Provide safe and reasonably organized conditions for classes;

• Respect the personality and dignity of the Student;

• Provide information regarding services, schedule, and pricing;

• Process personal data only to the extent necessary to execute the contract.

 

The Contractor has the right to:

• Establish rules of attendance, conduct, and internal regulations;

• Refuse admission to classes in case of safety violations;

• Suspend the provision of services if there is an outstanding balance until it is paid;

• Terminate the Agreement in the event of a material or repeated violation of the Offer terms. If the Customer systematically violates the rights and interests of others, obstructs the provision of services, or damages the Contractor's reputation, the Contractor has the right to terminate the Agreement after two warnings if the violations have not been remedied.

 

The Customer undertakes to:

• Pay for services on time;

• Comply with School rules and standards of conduct;

• Notify the School of any absence in accordance with the established procedure;

• Refrain from aggressive, offensive, or disruptive behavior;

• Not attend classes if showing symptoms of illness;

• Disclose any known medical conditions of the Student that may affect safety or participation in classes;

• Treat the Contractor's property with care;

• Promptly update contact information if it changes.

 

The Customer has the right to:

• Receive reliable information about services and schedules;

• Contact the Contractor with questions and suggestions;

• Demand services of appropriate quality within the scope of the paid format.

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7. Attendance, Health, and Conduct Rules
7.1. The Student must maintain discipline, treat teachers, staff, and other participants with respect, refrain from using profanity, and avoid disrupting the educational process.

7.2. Smoking, consumption of alcohol, narcotics, or other prohibited substances, as well as being under the influence, is strictly forbidden on the Contractor's premises.

7.3. The Contractor reserves the right to deny admission to a class or ask a Student to leave if they show obvious signs of illness, violate conduct rules, or ignore safety requirements. In such cases, the lesson may be counted as delivered if the inability to conduct it stems from circumstances on the Customer's side.

7.4. The Customer confirms that they are unaware of any medical contraindications for participating in classes, or that they have notified the Contractor of such conditions in advance.

7.5. The safety and supervision of the Customer’s Child before the start and after the end of a scheduled class conducted by the Contractor is the sole responsibility of the Customer (parent or guardian).

7.6. By signing this Agreement, the Customer (parent or guardian) hereby releases the Contractor, its employees, agents, contractors, and representatives from any liability, claims, demands, and lawsuits of any nature arising from any loss, damage, or injury sustained by the Customer’s Child before the start and after the end of a scheduled class.

7.7. The Contractor is not responsible for personal belongings left unattended.

7.8. Official public holidays on which classes are not held are not subject to separate payment; the number of classes for group disciplines is determined based on the number of school days in the respective month.

 

8. Liability of the Parties
8.1. The parties are liable for the non-performance or improper performance of their obligations in accordance with applicable legislation.

8.2. The Contractor is not liable for the inability to provide services caused by inaccurate, incomplete, or untimely information provided by the Customer, or due to other violations of the Offer terms on their part.

8.3. The Contractor is not responsible for circumstances beyond its control, such as actions of third parties, communication failures, utility outages, or technical accidents.

8.4. The evaluation of creative training outcomes is individual and subjective. Disappointment based on a Customer's personal expectations does not, on its own, constitute proof of poor-quality service.

8.5. The Customer must provide any items required for the classes at their own expense.

8.6. The Customer must use indoor change shoes during the autumn-winter period.

8.7. The Customer must attend a meeting upon the Contractor's request if there are complaints regarding a child's behavior.

 

9. Contract Termination and Refunds
9.1. Once a Membership is activated, refunds for unused classes are generally not provided.

9.2. In the event of early termination of the contract at the initiative of the Customer, no refund for unused classes will be issued unless explicitly provided otherwise by applicable legislation.

9.3. The Contractor has the right to unilaterally terminate the contract in cases of systematic non-payment, repeated violation of School rules, aggressive or dangerous behavior, as well as other material breaches of the Offer terms.

9.4. Gift certificates are governed by additional terms. Unless otherwise stated in those terms, the monetary equivalent of a certificate is non-refundable and cannot be paid out.

 

10. Force Majeure
10.1. The parties are released from liability for failure to perform obligations due to force majeure events which the parties could not foresee or prevent through reasonable measures.

10.2. Such circumstances include, but are not limited to: natural disasters, epidemics, military actions, civil unrest, directives from government authorities, utility failures, and other emergency situations.

10.3. The party affected by force majeure must notify the other party within a reasonable timeframe.

 

11. Amendments to the Offer and Final Provisions
11.1. This Offer enters into force upon its acceptance by the Customer and remains valid for one year.

11.2. If, upon expiration of the specified term, neither Party declares its termination, the validity of the Offer is automatically extended for an identical subsequent term.

11.3. The Contractor has the right to amend the Offer, School rules, operating hours, and the price list by publishing a new version on the website at least 10 calendar days before they come into effect.

11.4. Amendments that place the Customer in a less favorable position apply only to relationships and payments arising after such amendments enter into force.

11.5. If any provision of this Offer is found to be invalid, this shall not affect the validity of the remaining provisions.

 

CONTRACTOR DETAILS
Bevario Holding LTD

Registration Number: HE 450469

Address: Okeanidos 36, Agios Athanasios, 4103, Limassol, Cyprus

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APPENDIX 1
Membership Usage Rules

A. Group Classes

• The validity period of a Membership is 1 calendar month. All classes must be used within the month of purchase.

• A Membership is purchased for a specific discipline and group.

• A spot in the group is reserved for the Student for the entire duration of the Membership.

• If advance notice of an absence is given (at least 1 week in advance—for example, in the case of a trip or event), up to 50% of the Membership classes may be frozen. The validity of the Membership will be extended by the duration of the agreed freeze.

• Retroactive freezes are not permitted.

• Notice is considered proper if sent through the communication channel specified by the Contractor for organizational matters. Notice given solely through a teacher may not be considered valid.

• If a class is missed and the administrator is notified at least 12 hours in advance during School working hours, the missed lesson can be made up in any School group free of charge—either within the current month or during the first week of the following month.

• If a Student fails to appear for a class without prior notice, the lesson will be deducted from the Membership.

 

B. Individual Classes

• The validity period of a Membership is 1 calendar month. All classes must be used within the month of purchase.

• A permanent lesson time slot is reserved for the Student upon payment of the Membership.

• When attending the final lesson of a current Membership, payment for the next Membership must be made—otherwise, the time slot will not be reserved for the student.

• If advance notice of an absence is given (at least 2 weeks in advance), up to 50% of the Membership classes may be frozen—until the middle of the following month, but for no more than 2 weeks.

• If the administrator or teacher is notified at least 12 hours before the class, the missed lesson can be made up on any other day within the current month or within two weeks of the following month—at one of 1–2 alternative times suggested by the teacher.

• If a class is cancelled less than 12 hours prior, the lesson will be deducted from the Membership.

• If the teacher cancels a lesson less than 12 hours prior during School working hours, the next lesson will be provided to the Student free of charge.

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APPENDIX 2
Consent to Photography and Video Recording

 

• The Customer, as a parent (legal guardian), hereby grants consent for the free photography and video recording of themselves and/or their child, as well as for the use of the resulting materials exclusively for the following purposes:

• Posting on the School website;

• Posting on social media networks;

• Use in promotional photo and video materials, as well as in printed School materials;

• Placement in media articles.

• The Customer is informed that photo and video materials may be edited to improve quality or alter the background.

• This consent is valid for the duration of the storage period of the respective materials and may be revoked at any time by a written request from the Customer.

• The Customer confirms that they grant this consent of their own free will and in their own interest.

• Note: If you choose to opt out of photography and video recording, please inform the administrator and sign the corresponding opt-out form.